Support – Frequently Asked Questions (FAQ)
Fonts FAQ
The fonts from Summitsoft for most products are installed at the following place in your computer:
C:\Users\{your_user_name_here}\Documents\Summitsoft Fonts
The content will be inside this folder.
This will be the case for most people. However, the hard disk drive may vary depending of the settings on your computer.
For other problems check out our support center.
Yes, you can use these fonts in any personal, business or commercial use project you want. This includes advertisements, presentations, letters, artwork, scrapbooks, invitations, newsletters, brochures, manuals, websites, and more…this is an incredible value when you realize an individual font online can cost between $5 to $50 for a commercial use license!
Hello for information about license agreement, copyright, usage, credits, please, take a look at the the file below
Fonts license agreement
Orders FAQ
Simply click on any of the “buy” or “add to cart” buttons throughout the Summitsoft website. This is how you add products to your shopping cart.
No. Your card number should be entered in as a continuous string of numbers.
The charge will appear on your credit card as: FS* summitsoft
To get customer support for FastSpring click on the follow link: https://fastspring.com/question-a-charge/
Installation & Activation FAQ
To learn more about the installation and activation of products, please visit the following page: Support – Installation & Activation
Download FAQ
Once you complete your order you will be able to download your purchased software from the order confirmation page.
Once your order is complete you will receive 2 separate emails: one with your order information and a link to a printable invoice, and the other with any license key required for each software product.
If you are unable to use the license key sent to you with your order, please click here to open a ticket and provide your order number and all relevant information.
The download link you receive with your order confirmation email is only valid for 6 attempts or 7 days. Partial or incomplete downloads count towards the total numbers of attempts allowed. Larger files have a larger number of attempts allotted to account for failed attempts. You can safeguard your purchase by extending your ability to download for a full 12 months by adding Online File Backup Protection to your order.
You are allowed up to 6 attempts or 7 days to download your software, so remove any partially downloaded file and then try downloading again from the link provided to you in your order confirmation email.
The best way to know where your download saved is to pay close attention to the “Save As” window at the beginning of the download process. Once you have clicked the download link and selected the option to save the file, you will be given the “Save As” window, which shows you exactly where your download is being saved to on your computer. If you know the filename, you can do a search on your computer for it. In most cases it will be saved on your Downloads folder, unless you made some modification.